Project Manager

Job Summary:

Our client is seeking a Project Manager who will establish Qualtrics Operational Dashboards and Best Practices. This opportunity is located in Basking Rudge, NJ!

Duties:
• Create connections, synergies, and ways of working with ‘owners’ of data throughout the company
• Partner with the VGS Data & Analytics (D&A) organization to fully integrate information from Enterprise Data Warehouse (EDW), Journey Experience Transformation (JET), and other sources into Qualtrics
• Develop our strategy on insights and communication of data & analytics within Voice of the Journey & Voice of the Product to show the whole picture of the customer relationship with the company
• Partner across Consumer Group(VCG), Customer Marketplace Insights (CMI), and other Customer Experience (CX) teams feed survey data into their category models and create self-serve tools and resources
• Serve as lead data strategist to identify and integrate new data streams
• Develop new predictive models and work with stakeholders to improve existing ones to solve complex data-related questions
• Develop applications within existing systems as well as visual dashboards
• Ensure data quality and promote process improvements
• Create standardized analytical approaches and guidelines to avoid delivering conflicting recommendations to leadership
• Communicate and drive support for the widespread adoption of analytic standards
• Conduct deep and broad data analysis across data sets (structured and unstructured) and channels to identify and deliver actionable brand-level analytics, macro trends, cross-enterprise analytics, etc.

Desired Skills/Experience:
• Bachelor's degree or 4+ years of work experience
• 4+ years of relevant work experience
• 2+ years of experience in Qualtrics (XM Discover)
• Survey platform expertise dashboard expertise to standardize analytical approaches and norms to avoid conflicting data and stories
• Expertise in using analytics and insights to drive a stronger bias to action in the business unit
• Advanced understanding of research methodologies (qualitative and quantitative), including a familiarity with all CPNI rules and regulation

Benefits:
• Medical, Dental, & Vision Insurance Plans
• 401K offered

$43.00 - $61.50 (est. hourly pay rate)