Data Freelance Hub Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, and how and why we collect, store, use, and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals and our wider operations in the European Economic Area (EEA). 

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Key Terms

It would be helpful to start by explaining some key terms used in this policy:

  1. We, Us, Our means Data Freelance Hub
  2. Personal data means any information relating to an identified or identifiable individual
  3. Data subject means the individual who the personal data relates to.

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Personal Data We Collect About You

The personal data we collect about you depends on the particular services we provide to you. We will collect and use the following personal data about you:

  • Account information, including your name, email address, location, telephone number, and any company details if applicable
  • Your gender, if you choose to give this to us
  • Location data
  • Payment Information such as your billing address, phone number, credit card, debit card or other payment method
  • Your professional interests and desired Job Type
  • Your professional online presence, e.g., LinkedIn profile, which can include any social media accounts used for work purposes, including but not limited to Instagram, Twitter, Facebook, and TikTok 
  • Your contact history and purchase history
  • Information from accounts you link to us e.g., LinkedIn and any social media accounts
  • Information about how you use our website, IT, communication, and other systems
  • Your responses to surveys, competitions, and promotions

We collect and use this personal data for the purposes described in the section “How and why we use your personal data” below. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.

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How Your Personal Data is Collected

We collect most of this personal data directly from you—in person, by telephone, video call, text, or email and/or via our website. However, we may also collect information:

  • Directly from a third party, e.g. Data Brokers
  • From a third party with your consent, e.g., bank
  • From cookies on our website—for more information on our use of cookies, please see our cookies policy below.

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Cookies Policy

Available on our website by clicking here. 

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How and Why We Use Your Personal Data

Under data protection law, we can only use your personal data if we have a proper reason for doing so, e.g.,:

  • Where you have given consent
  • To comply with our legal and regulatory obligations;
  • For the performance of a contract with you or to take steps at your request before entering into a contract –or–
  • For our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

See below for an explanation of what we use (process) your personal data for why:

1. We use your personal data for:

a) To provide services to you. Our reason is so we can perform our contract with you or to take steps at your request before entering into a contract. 

b) To prevent and detect fraud against you or Data Freelance Hub. DFH has a legitimate interest in this, i.e. to minimise fraud that could be damaging for you and/or us. 

c) To conduct checks to identify our customers and verify their identity. Our reasons for collecting this information depends on the circumstances, but they include:

  1. Complying with our legal and regulatory obligations
  2. For our legitimate interests

d) To enforce legal right or defend or undertake legal proceedings. Our reasons for collecting this information depends on the circumstances, but they include:

  1. Complying with our legal and regulatory obligations
  2. For our legitimate interests, i.e. the right to protect our business, interests, and rights

e) Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies. Our reason for doing this is to comply with our legal and regulatory obligation. 

f) Ensuring business policies are adhered to, e.g., policies covering security and internet use. DFH does this for:

  1.  our legitimate interests, i.e., to make sure we are following our own internal procedures so we can deliver the best service for you at
  2. To comply with our legal and regulatory obligation

g) Operational reasons, such as improving efficiency, training and quality control. DFH does this for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service for you at the best price.

h) Statistical analysis to help us manage our business, e.g., in relation to our financial performance, customer base, product range or other efficiency measures. DFH collects this for our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service for you at the best price.

i) Preventing unauthorised access and modifications to systems. DFH’s reason for doing this depends on the circumstances:

  1. For our legitimate interests, i.e. , to protect, prevent, and detect criminal activity that could be damaging to you and/or us
  2. To comply with our legal and regulatory obligations

j) Protecting the security of systems and data used to provide the services. DFH does this to comply with our legal and regulatory obligations. We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us.

k) Updating and enhancing customer records. DFH’s reason for doing this depends on the circumstances:

  1. To perform our contract with you or to take steps at your request before entering into a contract
  2. To comply with our legal and regulatory obligations
  3. For our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products

l) Statutory returns. To comply with our legal and regulatory obligations

m) Ensuring safe working practices, staff administration and assessments. DFH’s reason for doing this depends on the circumstances:

  1. To comply with our legal and regulatory obligations
  2. for our legitimate interests, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you

n) Marketing our service and those of selected parties to existing and former customers, third parties who have previously expressed an interest in our services, and third parties with whom we have had no previous dealings. DFH does this for our legitimate interests, i.e. to promote our business to existing and former customers

o) External audits and quality checks, e.g., for ISO or Investors in People accreditation and the audit of our accounts to the extent not covered by “activities necessary to comply with legal and regulatory obligations” above. Our reason for doing this depends on the circumstances:

  1. For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
  2. To comply with our legal and regulatory obligations

p) Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices other than those addressed above. 

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How and Why We Use Your Personal Data—Sharing

See “Who We Share Your Personal Data With” for further information on the steps we will take to protect your personal data where we need to share it with others.

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Marketing

We will use your personal data to send you updates by email, text message, telephone, or post about our products AND/OR services, including exclusive offers, promotions, or new products AND/OR services.

We have a legitimate interest in using your personal data for marketing purposes (see above "How and Why We Use Your Personal Data"). This means we do not usually need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this consent separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

  • Contacting us at contact@datafreelancehub.com

We may ask you to confirm or update your marketing preferences if you ask us to provide further products AND/OR services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell OR share it with other organizations for marketing purposes.

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Who We Share Your Personal Data With

We routinely share personal data with:

  • Third parties we use to help deliver our products AND/OR services to you, e.g., recruiters
  • Other third parties we use to help us run our business, e.g., marketing agencies or website hosts
  • Third parties approved by you, e.g., social media sites you choose to link your account to or third party payment providers

‍We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. 

We or the third parties mentioned above occasionally also share personal data with:

  • Our and their external auditors, e.g., in relation to the audit of our [or their ]accounts, in which case the recipient of the information will be bound by confidentiality obligations
  • Our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
  • Law enforcement agencies, courts, tribunals, and regulatory bodies to comply with our legal and regulatory obligations
  • Other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency—usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations

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Who We Share Your Personal Data With—Further Information

If you would like more information about who we share our data with and why, please contact us see “How to contact us” below.

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Where Is Your Personal Data Held

Personal data may be held at the offices of those of our third party agencies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Data With”).

Some of these third parties may be based outside the UK. For more information, including on how we safeguard your personal data when this happens, see below: "Transferring Your Personal Data Out of the UK".

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How Long Your Personal Data Will Be Kept

We will not keep your personal data for longer than we need it for the purpose for which it is used. For example, marketing and re-marketing our services, retaining payment information if there are amounts due oustanding, or contacting a company on your behalf.

If you no longer have an account with us or we are no longer providing goods or services to you, we will delete or anonymise your account data after one year.

Following the end of the of the relevant retention period, we will delete or anonymise your personal data.

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Transferring Your Personal Data Out of the UK

The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

We will transfer your personal data to:

  • Our service providers located outside the UK in various countries around the world.  
  • Third-Party Data Brokers.

As we are based in the UK we will also transfer your personal data from the EEA to the UK.

Under data protection laws, we can only transfer your personal data to a country outside the UK/EEA where:

  • In the case of transfers subject to UK data protection law, the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an “adequacy regulation”) further to Article 45 of the UK GDPR. A list of countries the UK currently has adequacy regulations in relation to is available. We rely on adequacy regulations for transfers to the following countries: any particularly relevant countries in the EEA and United States of America. 
  • In the case of transfers subject to EEA data protection laws, the European Commission has decided that the particular country ensures an adequate level of protection of personal data (known as an “adequacy decision”) further to Article 45 of the EU GDPR. A list of countries the European Commission has currently made adequacy decisions in relation to is available. We rely on adequacy decisions for transfers to the following countries: any particularly relevant countries in the EEA and United States of America.
  • There are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you.
  • A specific exception applies under relevant data protection law

Where we transfer your personal data outside the UK, we do so on the basis of an adequacy regulation or (where this is not available) transfer mechanism, e.g., legally-approved standard data protection clauses recognised or issued further to Article 46(2) of the UK GDPR. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this policy.

[Where we transfer your personal data outside the EEA we do so on the basis of an adequacy decision or (where this is not available) [mechanism, e.g., legally-approved standard data protection clauses issued further to Article 46(2) of the EU GDPR]. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time we will not transfer your personal data outside the EEA unless we can do so on the basis of an alternative mechanism or exception provided by applicable data protection law and reflected in an update to this policy.]

Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on “Changes to this privacy policy” below.

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Your Rights

You have the following rights, which you can exercise free of charge:

  1. Access: The right to be provided with a copy of your personal data
  2. Rectification: The right to require us to correct any mistakes in your personal data
  3. Erasue/the right to be forgotton: the right to require us to delete your personal data- in certain situation
  4. Restriction of processing: the right to require us to restrict processing of your personal data- in certain circumstances, e.g., if you contect the accuracy of the data
  5. Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
  6. To object: The right to object at any time to your personal data being processed for direct marketing including profiling and/or in certain other situations to our continued processing of your personal data, e.g., processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
  7. Not to be subject to automated individual decision-making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
  8. Right to withdraw consents: If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time. You may withdraw that consent by emailing us at contact@datafreelancehub.com. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

For more information on each of those rights, including the circumstances in which they apply, please contact us (see “How to Contact Us” below) or see the Guidance from the UK Information Commissioner's Office (ICO) on individuals rights.

If you would like to exercise any of those rights, please:

  • Complete a data subject request form—available on our website at [link] –or–
  • Email, call, or write to us—see below: “How to contact us” –and–
  • Provide enough information to identify yourself e.g., your full name, address and customer or matter reference number and any additional identity information we may reasonably request from you
  • Let us know what right you want to exercise and the information to which your request relates

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Keeping Your Personal Data Secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your personal data and other information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

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How to Complain

Please contact us if you have any queries or concerns about our use of your personal data (see below “How to Contact Us”). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with:

  • The Information Commissioner in the UK.
  • A relevant data protection supervisory authority in the EEA state of your habitual residence, place of work or of an alleged infringement of data protection laws in the EEA.

The UK’s Information Commissioner may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

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Changes This Privacy Policy

This privacy notice was published on January 15, 2024 and last updated on January 15, 2024.

We may change this privacy notice from time to time–when we do we will inform you via our website or other means of contact such as email.

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How to Contact Us

Individuals in the UK

You can contact us [and/or our Data Protection Officer] by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below:

contact@datafreelancehub.com 

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Our Contact Details

Ashley Copp Consulting Limited, 

Suite G Hollies House, 

230 High Street, 

Potters Bar, 

England, 

EN6 5BL

contact@datafreelancehub.com

+44 7949570655

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Our Data Protection Officer's Contact Details

Ashley Copp

Suite G Hollies House, 

230 High Street, 

Potters Bar, 

England, 

EN6 5BL

contact@datafreelancehub.com

+44 7949570655

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Do You Need Extra Help?

If you would like this notice in another format for example: audio, large print, braille please contact us (see “How to contact us” above).