

Data Scientist, Service Metrics
Expected compensation: 100.00 - 105.00 USD Per Hour
HireArt is helping an on-demand, autonomous ride-hailing company find a highly skilled Data Scientist, Service Metrics, to help prioritize product features, explore hypotheses, uncover insights, and guide the team towards data-informed decisions that improve its robotaxi service.
In this role, you will be instrumental in developing and refining the metrics that assess the company's driving and service performance. You will also take ownership of managing data and metrics from start to finish, dive into data to develop innovative solutions, and generate actionable insights.
Working with cross-functional teams, your work will be pivotal in improving the metrics framework and operational processes. As a result, your work will accelerate the understanding of the company's service, helping the company to provide a convenient, safe, and delightful experience for its riders.
This role requires a minimum of 3 days per week onsite in Foster City, CA, and it is available to candidates who are local to the Bay Area.
As a Data Scientist, Service Metrics, You'll
• Take ownership of the service metrics definition and reporting, and work closely with cross-functional teams to interpret data and provide actionable insights.
• Analyze the service metrics to identify trends, patterns, and areas for improvement.
• Partner with data engineers to enhance data collection and transformation methods when needed.
• Analyze data to describe and diagnose service performance and implement analytical models into production.
• Enable a feedback loop with the estimation metric owners to improve estimation methodologies for upcoming milestones.
Requirements
• Bachelor's degree in Data Science, Statistics, Engineering, Business, or a related discipline
• 6+ years of proven experience in data analysis, metrics management, engineering, consulting, or program management
• Strong fluency with Python and SQL
• Strong analytical skills with the ability to translate complex data into actionable insights
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI, etc.)
• Experience with experimentation methods (e.g., A/B testing)
• Strong written and verbal communication skills
Bonus Qualifications
• Experience with predictive modeling frameworks and machine learning methods
• Experience with a workflow manager such as Airflow
• Experience with data warehouse platforms (e.g., Redshift, BigQuery, Databricks, etc.)
• Experience with large-scale processing frameworks (e.g., Spark, Hadoop, etc.)
• Experience with large-scale streaming platforms (e.g., Kafka, Kinesis)
Benefits
• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long-term disability and life insurance
• 401k package
Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will require a minimum of 3 days per week onsite and it is available to candidates who are local to the Foster City, CA area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Expected compensation: 100.00 - 105.00 USD Per Hour
HireArt is helping an on-demand, autonomous ride-hailing company find a highly skilled Data Scientist, Service Metrics, to help prioritize product features, explore hypotheses, uncover insights, and guide the team towards data-informed decisions that improve its robotaxi service.
In this role, you will be instrumental in developing and refining the metrics that assess the company's driving and service performance. You will also take ownership of managing data and metrics from start to finish, dive into data to develop innovative solutions, and generate actionable insights.
Working with cross-functional teams, your work will be pivotal in improving the metrics framework and operational processes. As a result, your work will accelerate the understanding of the company's service, helping the company to provide a convenient, safe, and delightful experience for its riders.
This role requires a minimum of 3 days per week onsite in Foster City, CA, and it is available to candidates who are local to the Bay Area.
As a Data Scientist, Service Metrics, You'll
• Take ownership of the service metrics definition and reporting, and work closely with cross-functional teams to interpret data and provide actionable insights.
• Analyze the service metrics to identify trends, patterns, and areas for improvement.
• Partner with data engineers to enhance data collection and transformation methods when needed.
• Analyze data to describe and diagnose service performance and implement analytical models into production.
• Enable a feedback loop with the estimation metric owners to improve estimation methodologies for upcoming milestones.
Requirements
• Bachelor's degree in Data Science, Statistics, Engineering, Business, or a related discipline
• 6+ years of proven experience in data analysis, metrics management, engineering, consulting, or program management
• Strong fluency with Python and SQL
• Strong analytical skills with the ability to translate complex data into actionable insights
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI, etc.)
• Experience with experimentation methods (e.g., A/B testing)
• Strong written and verbal communication skills
Bonus Qualifications
• Experience with predictive modeling frameworks and machine learning methods
• Experience with a workflow manager such as Airflow
• Experience with data warehouse platforms (e.g., Redshift, BigQuery, Databricks, etc.)
• Experience with large-scale processing frameworks (e.g., Spark, Hadoop, etc.)
• Experience with large-scale streaming platforms (e.g., Kafka, Kinesis)
Benefits
• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long-term disability and life insurance
• 401k package
Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will require a minimum of 3 days per week onsite and it is available to candidates who are local to the Foster City, CA area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.