SharePoint Business Analyst

Job Description:
• Design SharePoint and web-based solutions to support Operations and Traffic business processes that are valuable to the transportation lifecycle
• Break down design into clearly defined, manageable work items for the development team
• Prioritize and track progress on work items and deliverables
• Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.
• Document the program and project deliverables as assigned
• Coordinate with clients to implement re-engineered business processes
• Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes
• Draft and deliver training materials for changed business processes and IT applications
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables
• Provide guidance to team members

MANDATORY SKILLS:
• 5+ years of proven experience as a Business Analyst
• 5+ years of SharePoint experience with designing custom Microsoft SharePoint lists, libraries, and content types
• 5+ years of Designing and testing SharePoint and web-based content management solutions (5+ years)
• Strong analytical and conceptual skills
• Positive interpersonal skills
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users
• Excellent organizational and presentation skills
• 5+ years of Strong Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)
• Proven experience evaluating business processes and re-engineering
• Proven experience writing clear and concise technical training materials and other user documentation
• Proven knowledge of application development life cycle.

DESIRABLE SKILLS:
• Experience as a SharePoint Business Analyst
• Experience in Quality Assurance testing
• Experience with application support
• Working knowledge of NCDOT Operations and Traffic business processes (highly desired)
• Understanding of NCDOT transportation life cycle business processes
• Extensive experience with designer or owner roles in SharePoint
• Experience with AGILE development methodology
• Experience with Team Foundation Server (TFS) or Azure DevOps tool suite
• Experience with Balsamiq