Project Portfolio Coordinator

Job Description:

We are seeking a dynamic, detail-oriented, and proactive Project Portfolio Coordinator to assist with portfolio and program management activities. This role focuses on supporting the oversight of our project portfolio by developing and maintaining dashboards, transferring/migrating project management data, creating and tracking metrics, and ensuring effective visibility into portfolio performance.

o Track and update project portfolio performance, risks, and dependencies

o Ensure data integrity and accuracy across portfolio management tools and reports, by regularly inputting the latest data, performing regular audits, and making necessary updates

o Assist with design, build, and maintenance for dynamic dashboards and reporting tools to provide real-time visibility into project and portfolio performance

o Develop key performance indicators (KPIs) and metrics to measure portfolio health and progress

o Assist in refining portfolio management processes and workflows for improved efficiency and transparency.

o Identify opportunities for automation and optimization within reporting and tracking systems.

o Develop project plans, track project progress, and create standardized status reports

o Provide communication updates as directed by the Program Managers, to necessary team members, stakeholders, and steering committee members

o Update and Maintain project plan, status, risks, assumptions, issues, and dependencies

o Schedule meetings needed to move the project or program workstream throughout the lifecycle

o Capture and send meeting minutes and follow up on action items

o Meet with project team members to identify and resolve potential risks, issues, and dependencies; escalate and communicate as needed to the project review board

o Assist with task management and project coordination for the Integrated Operations PMO team

o Support project teams by coordinating schedules, meetings, and deliverables

o Serve as the point of contact for project updates and assist with resolving roadblocks

o Develop and maintain project documentation, such as timelines, status reports, and action logs

o Facilitate communication across teams to ensure alignment and clarity on priorities

Experience:

o 2+ years of Project and/or Program Management experience

o Basic knowledge of business fundamentals and experience with IT/software development processes

o Proficiency in Project Management Tools (Smartsheet or equivalent) to manage project plans, dashboards, and track metrics

o Proficiency in data visualization tools (e.g., Tableau, Power BI) a plus

o Strong skills in data entry, tracking, and maintenance with a high level of accuracy

o Excellent organizational and time management skills with the ability to prioritize effectively

o Strong written and verbal communication skills to facilitate collaboration across teams

o Google Suite experience

Preferred Qualifications:

o Process optimization experience

o Understanding of Go-To-Market lifecycle and interactions

o Understanding of various project management methodologies (Waterfall vs. Agile)

o Smartsheet, Jira, ServiceNow SPM (or other Project Management tool equivalent) experience