Business Data Analyst
Business Data Analyst (Contract)
Chicago, IL, United States (On-site)
Contract (7 months 13 days)
Published a day ago
Data analyis
root cause analysis
a/b testing
web analytics
business analyst
Experienced Business Data Analyst to join Customer Success team in the Search Performance Optimization COE (Center of Excellence). The team collaborates with customers throughout their journey with Algolia from pre-sales to post-sales and renewal. It serves as trusted advisors who understand customers' business challenges, configure the right solutions, and optimize for search performance indicators (i.e., CTR, CVR) and ultimately business results (i.e., AOV, CLV, revenue).
Working with large customers to improve AI feature adoption, expansion and renewal rates through the application of search performance data assessments
Analyzing 1st party and 3rd party analytics and A/B test data to make judgements about search & discovery performance including query spectrum coverage (i. e., head vs long-tail), result-set relevance and ranking efficiency
Tying this performance data to business outcomes and telling a clear and compelling story, tailored to each customer?s maturity level on their search & discovery journey
Delivering ROI analyses for prospective and existing customers to inform business cases for AI feature adoption, contract renewal decisions and engineering resource allocation
Analyzing and optimizing core ranking and AI feature configuration
Identifying and advising customers on the areas where they should focus their efforts to get the most out of Algolia?s AI Search platform
Developing and sharing thought leadership with fellow colleagues in our Pre-sales and Customer Success teams"
7+ years' experience working in ecommerce in the capacity of a data/business analyst
5+ years' experience collaborating with cross-functional teams, such as sales, customers success managers, solution engineers & architects, data scientists, product managers, partners and customers
2+ years' experience with search relevance and ranking optimization
Experience with web analytics and A/B testing, ideally in an ecommerce context
Strong analytic skills working with structured and unstructured datasets
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
Strong business mindset and the ability to articulate concepts clearly to various stakeholders with both technical and business background
Growth mindset with a strong drive to learn, take ownership, and promote a culture of continuous improvement and learning"
The pay range that the employer in good faith reasonably expects to pay for this position is $41.14/hour - $64.29/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Business Data Analyst (Contract)
Chicago, IL, United States (On-site)
Contract (7 months 13 days)
Published a day ago
Data analyis
root cause analysis
a/b testing
web analytics
business analyst
Experienced Business Data Analyst to join Customer Success team in the Search Performance Optimization COE (Center of Excellence). The team collaborates with customers throughout their journey with Algolia from pre-sales to post-sales and renewal. It serves as trusted advisors who understand customers' business challenges, configure the right solutions, and optimize for search performance indicators (i.e., CTR, CVR) and ultimately business results (i.e., AOV, CLV, revenue).
Working with large customers to improve AI feature adoption, expansion and renewal rates through the application of search performance data assessments
Analyzing 1st party and 3rd party analytics and A/B test data to make judgements about search & discovery performance including query spectrum coverage (i. e., head vs long-tail), result-set relevance and ranking efficiency
Tying this performance data to business outcomes and telling a clear and compelling story, tailored to each customer?s maturity level on their search & discovery journey
Delivering ROI analyses for prospective and existing customers to inform business cases for AI feature adoption, contract renewal decisions and engineering resource allocation
Analyzing and optimizing core ranking and AI feature configuration
Identifying and advising customers on the areas where they should focus their efforts to get the most out of Algolia?s AI Search platform
Developing and sharing thought leadership with fellow colleagues in our Pre-sales and Customer Success teams"
7+ years' experience working in ecommerce in the capacity of a data/business analyst
5+ years' experience collaborating with cross-functional teams, such as sales, customers success managers, solution engineers & architects, data scientists, product managers, partners and customers
2+ years' experience with search relevance and ranking optimization
Experience with web analytics and A/B testing, ideally in an ecommerce context
Strong analytic skills working with structured and unstructured datasets
Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement
Strong business mindset and the ability to articulate concepts clearly to various stakeholders with both technical and business background
Growth mindset with a strong drive to learn, take ownership, and promote a culture of continuous improvement and learning"
The pay range that the employer in good faith reasonably expects to pay for this position is $41.14/hour - $64.29/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
