Business Analyst

Primary Responsibilities:

• Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems

• Assist team members in evaluating and implementing vendor tools and processes.

• Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications

• Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process

• Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team

• Serve as subject matter expert process, and/or operational proxy for end users in targeted areas of focus

• Manage operationally focused projects (e.g., non-political, data/workflow oriented)

• Participate in other Sales Tech support responsibilities as assigned

• Develop and execute test plans and test cases

Job Requirements:

• Ability to communicate clearly, both verbally and in writing

• Knowledge of software development and the system implementation life cycle

• Knowledge of client-server, database, system design, data modeling and technical architecture concepts

• Strong data query and analysis abilities and experience

• Experience with data mapping, data conversion, data integration

• Knowledge or experience with Snowflake Data Platform; for Client Data Platform preferred

• Knowledge or experience with Salesforce CRM System

• Strong problem identification and problem solving skills; ability to propose solutions

• 5-7 years demonstrated experience with writing business user requirements and functional specifications

• Experience with Distribution/Sales systems preferred

• Financial Services industry knowledge preferred

• Knowledge of Tableau preferred

• Knowledge of Business Intelligence Tools a plus

• Knowledge of JIRA agile development software preferred

• Bachelor's degree or equivalent business experience (computer science degree preferred)