

Senior Product Owner/Business Analyst - Veeva QMS
We are seeking an experienced and strategicSenior Product Owner / Business Analystwith deep technical expertise inVeeva Quality Management Systems (QMS)to lead the transition fromETQ ReliancetoVeeva Vault QMS. This role will be instrumental in defining the product vision, collaborating with cross-functional teams, and driving successful delivery of business-critical functionality, particularly acrossInvestigations (INV),Corrective and Preventive Actions (CAPA),Change Control, andAudit Readinessmodules.
The ideal candidate has 10+ years of experience in quality systems and regulated system implementations, strong stakeholder engagement skills, and a deep understanding of GxP compliance, data integrity, and Agile delivery. Experience with both Veeva and ETQ QMS platforms is highly desirable.
Key Responsibilities:
Product Ownership & Strategy
• Define and maintain a clear product vision and roadmap for Veeva QMS that aligns with business objectives and regulatory requirements
• Lead strategic planning for the transition from ETQ Reliance to Veeva Vault QMS, including system sunset, data migration, and business process alignment
• Serve as a trusted advisor to business leadership on system capabilities, scalability, and improvement opportunities
Functional Ownership of QMS Modules
• Serve as Product Owner for the following QMS modules:
• Investigations (INV)
• Corrective and Preventive Actions (CAPA)
• Change Control
• Audit Management / Readiness
• Work with Global Process Owners and SMEs to align module functionality with business process expectations and compliance standards
• Ensure consistent and effective cross-module integration and workflow orchestration within the Veeva Vault platform
Requirements Management
• Elicit, document, and validate business, functional, and technical requirements
• Translate business processes into detailed user stories and acceptance criteria, ensuring traceability and testability
• Define and maintain the product backlog, prioritizing based on business value, dependencies, and readiness
Agile Delivery & Development Oversight
• Participate actively in Agile ceremonies, including sprint planning, backlog grooming, stand-ups, demos, and retrospectives
• Guide and support development and testing teams throughout the sprint lifecycle, ensuring alignment with business expectations
• Monitor and communicate sprint progress, risks, and mitigation strategies
System Validation & Documentation
• Author or contribute to validation deliverables such as URS, configuration specifications, test scripts, and traceability matrices
• Ensure that all development aligns with 21 CFR Part 11, Annex 11, and internal GxP and data integrity standards
• Support audit readiness and inspections by maintaining robust documentation and traceability
Stakeholder Engagement
• Collaborate closely with GPOs, SMEs, IT, Quality, and Compliance stakeholders
• Facilitate workshops and working sessions to gather input, drive consensus, and ensure adoption
• Serve as a liaison between business and technical teams to translate needs into system functionality
Data Strategy & Migration
• Contribute to the development of a forward-looking data strategy supporting both migration from ETQ and future reporting/analytics needs
• Collaborate with data teams to define mapping, cleansing, and migration rules
• Support execution and validation of data migration from ETQ to Veeva
Qualifications:
• 10+ years of experience in Quality Systems, Product Ownership, or Business Analysis in a GxP-regulated life sciences environment
• Proven experience implementing or supportingVeeva Vault QMS, especially INV, CAPA, Change Control, and Audit Management modules
• Hands-on knowledge ofETQ Reliance QMSand experience supporting QMS platform transitions is strongly preferred
• Strong understanding of quality processes and regulatory expectations (GAMP 5, 21 CFR Part 11, Annex 11, etc.)
• Experience with Agile/Scrum delivery methodologies and tools (e.g., JIRA, Confluence)
• Excellent communication, facilitation, and stakeholder management skills
Preferred Qualifications:
• Veeva Vault Administrator training or certifications
• Experience with global rollouts of QMS platforms
• Familiarity with data migration and data integrity best practices
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We are seeking an experienced and strategicSenior Product Owner / Business Analystwith deep technical expertise inVeeva Quality Management Systems (QMS)to lead the transition fromETQ ReliancetoVeeva Vault QMS. This role will be instrumental in defining the product vision, collaborating with cross-functional teams, and driving successful delivery of business-critical functionality, particularly acrossInvestigations (INV),Corrective and Preventive Actions (CAPA),Change Control, andAudit Readinessmodules.
The ideal candidate has 10+ years of experience in quality systems and regulated system implementations, strong stakeholder engagement skills, and a deep understanding of GxP compliance, data integrity, and Agile delivery. Experience with both Veeva and ETQ QMS platforms is highly desirable.
Key Responsibilities:
Product Ownership & Strategy
• Define and maintain a clear product vision and roadmap for Veeva QMS that aligns with business objectives and regulatory requirements
• Lead strategic planning for the transition from ETQ Reliance to Veeva Vault QMS, including system sunset, data migration, and business process alignment
• Serve as a trusted advisor to business leadership on system capabilities, scalability, and improvement opportunities
Functional Ownership of QMS Modules
• Serve as Product Owner for the following QMS modules:
• Investigations (INV)
• Corrective and Preventive Actions (CAPA)
• Change Control
• Audit Management / Readiness
• Work with Global Process Owners and SMEs to align module functionality with business process expectations and compliance standards
• Ensure consistent and effective cross-module integration and workflow orchestration within the Veeva Vault platform
Requirements Management
• Elicit, document, and validate business, functional, and technical requirements
• Translate business processes into detailed user stories and acceptance criteria, ensuring traceability and testability
• Define and maintain the product backlog, prioritizing based on business value, dependencies, and readiness
Agile Delivery & Development Oversight
• Participate actively in Agile ceremonies, including sprint planning, backlog grooming, stand-ups, demos, and retrospectives
• Guide and support development and testing teams throughout the sprint lifecycle, ensuring alignment with business expectations
• Monitor and communicate sprint progress, risks, and mitigation strategies
System Validation & Documentation
• Author or contribute to validation deliverables such as URS, configuration specifications, test scripts, and traceability matrices
• Ensure that all development aligns with 21 CFR Part 11, Annex 11, and internal GxP and data integrity standards
• Support audit readiness and inspections by maintaining robust documentation and traceability
Stakeholder Engagement
• Collaborate closely with GPOs, SMEs, IT, Quality, and Compliance stakeholders
• Facilitate workshops and working sessions to gather input, drive consensus, and ensure adoption
• Serve as a liaison between business and technical teams to translate needs into system functionality
Data Strategy & Migration
• Contribute to the development of a forward-looking data strategy supporting both migration from ETQ and future reporting/analytics needs
• Collaborate with data teams to define mapping, cleansing, and migration rules
• Support execution and validation of data migration from ETQ to Veeva
Qualifications:
• 10+ years of experience in Quality Systems, Product Ownership, or Business Analysis in a GxP-regulated life sciences environment
• Proven experience implementing or supportingVeeva Vault QMS, especially INV, CAPA, Change Control, and Audit Management modules
• Hands-on knowledge ofETQ Reliance QMSand experience supporting QMS platform transitions is strongly preferred
• Strong understanding of quality processes and regulatory expectations (GAMP 5, 21 CFR Part 11, Annex 11, etc.)
• Experience with Agile/Scrum delivery methodologies and tools (e.g., JIRA, Confluence)
• Excellent communication, facilitation, and stakeholder management skills
Preferred Qualifications:
• Veeva Vault Administrator training or certifications
• Experience with global rollouts of QMS platforms
• Familiarity with data migration and data integrity best practices
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