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Business Analytics Manager
Business Analytics Lead (Credit Card Analytics)
Pay: $58-60 / hourly as W2, full benefits offered
Remote: EST hours - New York
Length of assignment: Initially 12 months, likely extension
The target hiring compensation range for this role is $58-60 / hourly as a W2 employe
e.Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in a 401k plan with company matc
h.
This newly created role is part of Spend and Benefits’ Enterprise Content Management (ECM) Analytics team within the larger US Personal Banking Analytics organizat
ion.
The Business Analytics Lead is responsible for driving business growth by scaling Benefits adoption for existing card customers. The candidate will develop analytically driven strategies and recommendations to improve customer engagement and loyalty by optimizing digital funnel conversion, offer enrollment/activation and redemptions; and create forward looking forecasts in partnership with the Marketing, Product and Finance organizations. Excellent communication skills are required to influence on large scale programs and effectively partner with a diverse group of stakeholders including senior leade
rship.
Key Responsib
• ilities:
•
• Develop and articulate analytical framework to solve business objectives by identifying actionable insights based on advanced analysis of custome
• r behaviorIdentify and recommend optimal offer presentment and prioritization strategy acros
• s channelsDevelop digital testing program to refine and evaluate performance of Offer Benefi
• ts programGrow product enrollment by reducing friction in digital journey and eliminate customer p
• ain pointsUtilize statistical and segmentation to develop targeting strategies and optimization framework to maximi
• ze the ROIRetrieve data and conduct data driven industry leading analytics utilizing various analytical tools, software, and t
• echniques.Articulate P&L impacts through financial analyses, forecasting and tracking of pro
• grams KPIsEnd to end project management to develop strategy, build consensus with functional stakeholders and implement recom
• mendationsEnd to end project management for developing strategy, building consensus with functional and senior stakeholders and implementing recom
• mendationsBe accountable for audit and control re
quirements
Qua
• lifications:Bachelor's degree in a quantitative discipline is required (i.e., Engineering, Economics, Statistics, Mathematics, and Operations Research). Graduate degree
• is preferred5+ years of experience in quantitative field, Financial/Credit C
• ard industryDemonstrated excellent ability to translate business questions into analytical framework to generate meaningf
• ul insights.Must have experience in drive to web strategies, A/B testing and Ado
• be analyticsExperience in consumer transactional data and spending habits is high
• ly desirableExcellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data using SAS, SQL
• or Python/RStrong understanding of the consumer lending market, customer life cycle,
• and P&L.Intense passion and curiosity to drive busin
• ess outcomesAdept at building relationships and collaborate with people across all levels and cross func
• tional teamsStrong written and verbal communication/present
• ation skillsEffective organizational skills and ability to simultaneously manage multi
ple projects
Clien
t Description:
Freelancing long-term with Aquent gets you access to some pre
tty cool things:- Yo
u're paid weekly- Subsidized health and dental benefits after your first four weeks of work (averaging at
least 20 hrs/wk)- Paid Sick Leave for all US a
nd Canada talent- Access to Fidelity 401(k) wi
th company match- Access to FSA Program (pre-tax payment toward bus or tra
in passes, etc.)- Direct deposit f
or your paycheck- Access to our Talent Rewards Program (we reward
for referrals!)- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymna
sium.aquent.com/- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close
to wrapping up)